Privacy Policy

Last Updated: February 7, 2026

This Privacy Policy describes how Fluxently AI LLC (“Company,” “we,” “us,” or “our”) collects, uses, and shares information when you interact with our websites, funnels, forms, services, and communications (including SMS/text messaging). By using our services, you agree to this Privacy Policy.

1) WHO WE ARE

Brand Name: Fluxently AI Solutions
Legal Name: Fluxently AI LLC
Website: https://fluxently.com
Business Address: 900 Buice Lake Pkwy, Acworth, GA 30102
Support Email: [email protected]
Support Phone: 224-723-8506

2) INFORMATION WE COLLECT

We may collect:

Contact Information: name, email address, phone number, business name, address.

Lead/Service Details: information you submit via forms, surveys, chats, calendar bookings, or applications.

Communication Data: records of emails, calls, and text messages between you and us (including message content, timestamps, and call recordings/transcripts when enabled).

Device/Usage Data: IP address, browser/device type, pages viewed, referring URLs, approximate location (city/state), and usage events collected through cookies, pixels, SDKs, and similar technologies.

Payment Data (if applicable): billing details processed by our payment providers (we generally do not store full card numbers).

3) HOW WE USE YOUR INFORMATION

We use information to:

Provide, operate, and improve our services and websites/funnels.

Respond to inquiries and deliver requested resources.

Schedule appointments and provide customer support.

Send service-related messages (including reminders, confirmations, and updates).

Send marketing communications if you opt in (including SMS, email, or calls).

Measure advertising performance and attribute conversions (e.g., when you submit a form or book a call after seeing an ad).

Create remarketing audiences and exclude audiences (for example, to avoid showing ads to people who already booked).

Prevent fraud, abuse, and maintain security.

Comply with legal obligations and enforce our agreements.

4) SMS/TEXT MESSAGE PRIVACY & CONSENT (A2P/10DLC)

If you provide your phone number and opt in to receive SMS/text messages from us:

We may send messages about your inquiry, appointments, service updates, and (if separately opted in) marketing.

Message frequency varies.

Message and data rates may apply.

You can opt out anytime by replying STOP. For help, reply HELP or contact [email protected].

Consent to receive texts is not a condition of purchase.

We do not sell your personal information, including your phone number, to third parties for their own marketing.

5) HOW WE SHARE INFORMATION

We may share information with:

Service Providers/Vendors (Processors): companies that help us run our business (e.g., CRM, email/SMS delivery, scheduling, analytics, website/funnel hosting, call tracking/AI tools, payment processing). They may access information only as needed to provide services to us and must protect it.

Advertising/Analytics Partners: we may share limited information with partners such as Meta (Facebook/Instagram), Google, and similar platforms to measure ad performance, attribute conversions, and deliver ads to people who may be interested.

Legal/Compliance: if required by law, court order, or to protect rights, safety, and security.

Business Transfers: if we are involved in a merger, acquisition, financing, or asset sale, information may be transferred as part of that transaction.

We do not share mobile information with third parties for their own marketing purposes.

6) COOKIES, PIXELS & TRACKING TECHNOLOGIES

We use cookies and similar technologies (including pixels) to operate our pages, understand performance, prevent fraud, and support marketing.

Meta Pixel / Advanced Matching:
We may use the Meta Pixel and related features (including “Advanced Matching”) to help Meta match website visitors to Meta users. Where available, identifiers such as email address or phone number that you provide to us may be shared in a hashed format to improve attribution, analytics, and remarketing. This helps us understand which ads lead to actions like form submissions and booked appointments.

Conversions API / Server-Side Tracking (where enabled):
We may also send certain events to advertising platforms directly from our servers (server-to-server) to improve reliability of measurement and attribution.

Your choices:
You can adjust your browser settings to refuse cookies or delete them. Some features may not function properly without cookies. Where required by law, we will provide a cookie consent mechanism.

7) DATA RETENTION

We retain personal information only as long as necessary for the purposes described in this policy, including maintaining records for business operations, legal compliance, dispute resolution, and enforcing agreements.

8) DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

9) YOUR CHOICES & RIGHTS

Depending on your location, you may have rights to:

Access, correct, or delete your personal information.

Withdraw consent for marketing communications at any time.

Opt out of SMS by replying STOP (or contact us using the details above).

Opt out of certain advertising uses (see below).

Opt-out of targeted advertising:
You can adjust ad preferences on platforms like Facebook/Instagram and your browser/device settings. You may also use industry opt-out tools such as those provided by the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

10) U.S. STATE PRIVACY DISCLOSURES (CALIFORNIA + OTHER STATES)

Some state laws require additional disclosures.

a) “Do we sell or share personal information?”
We do not sell personal information.
We may share personal information for “targeted advertising” or “cross-context behavioral advertising” (as those terms are defined under certain state laws) through tools like pixels and advertising partners.

b) Categories of personal information disclosed may include: identifiers (name, email, phone), internet/activity data (cookie IDs, page views), and commercial information (service interactions).
c) Right to opt out: If applicable in your state, you may have the right to opt out of targeted advertising/sharing. To request this, contact us using the information in Section 12.

11) CHILDREN’S PRIVACY

Our services are not intended for children under 13 (or the age required by local law). We do not knowingly collect information from children.

12) CONTACT US

If you have questions about this Privacy Policy or want to make a privacy request, contact:

Email: [email protected]
Phone: 224-723-8506
Mail: 900 Buice Lake Pkwy, Acworth, GA 30102